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FAQ: Webinars for “Oracle Indexing Internals and Best Practices” July 30, 2018

Posted by Richard Foote in Indexing Webinar, Oracle Indexes.


I’ve been somewhat inundated with questions regarding the “Oracle Indexing Internals and Best Practices” webinar series I’ll be running in October and November since I announced both webinar series last week. So I’ve compiled the following list of frequently asked questions which I’m hoping will address most of those asked.

If you have any additional questions or you’re interested in attending either of these webinar series, please contact me at richard@richardfooteconsulting.com.


FAQ: Webinars for “Oracle Indexing Internals and Best Practices”.


How do I register? Please contact me at richard@richardfooteconsulting.com and I will give you all the necessary registration and payment instructions.

How much does it cost? To attend the full 5 day x 4 hours webinar series costs $1200.00 Australian Dollars. If you’re from Australia, the full cost will be $1320.00 which includes the 10% GST.

What are the payment options? You can pay either by direct bank transfer (I will provide you with all the necessary banking information) or by Credit Card (I will send you a PayPal invoice which allows for Credit Card payments. You do not need a PayPal account for this service).

Are there group discounts? Yes, if you have 3 or more persons from your organisation that is interested in attending a webinar, please contact me for group discount rates.

If my payment hasn’t come through yet, can I still join the webinar? No. For obvious reasons, I must receive full payment before you can be registered for the webinar. I try to provide plenty of prior warning before the webinars to enable obtaining managerial permission and completing payments. Please don’t leave it too late.

Can I get a refund? No. However, if you’re not able to join for some reason, you can either transfer the registration to someone else within your organisation, or you can attend a later webinar at not addition cost. Please contact me ASAP if you’re not able to attend.

Do you run customer dedicated webinars? Yes, if you have 10 or more persons in your organisation interested in attending a webinar, contact me to determine if a webinar just for your organisation might be the better option.

What are the start and end times for each webinar? They are detailed within the webinar description. All times listed are in local Australian time as I’m based in Australia. You will need to convert these times to determine your corresponding local times. Webinars are scheduled to be more favourable in different parts of the world so select the webinar series that best suits you. Note: because of time differences, the webinar could be run in a different day to those listed in your part of the world. For example, the webinar scheduled for 6-10 November 2018 starts on Tuesday, 6 November at 5am in Australia, but this is actually Monday, 5 November at 10am in San Francisco.

What is the schedule for each webinar series? Each webinar series runs for 5 days (Monday-Friday at the targeted time zone), with 4 hours of activity per day. Each day, there are 3 x 1 hour sessions, with a 20 minute break following each one. During the 20 minute break, there is an opportunity for further questions to be asked.

What webinars are currently scheduled?

  • Webinar Series 1: 8-12 October 2018 (start 7pm AEDT, end 11pm AEDT)
  • Webinar Series 2: 6-10 November 2018 (start 5am AEDT, end 9am AEDT)

Series 1 is in a time zone more suitable for those in Eastern Asia and Europe. Series 2 is more suitable for those in the Americas.

Is the material covered the same as the in person seminars? Yes, the same material is covered. There is however a little more time available during a webinar, so I might be able to cover more topics. Maybe. To see the webinar content, visit my Indexing Seminar page.

Will I be able to ask questions during the webinar? Yes. However, I will mute all connections during the webinar, with questions during the sessions possible via a texting interface. This will reduce noise issues and unnecessary questions from disrupting the presentations. I will try to answer appropriate questions during the presentations or during the 20 minute break following each presentation session. You can also ask me follow up questions after the webinar.

Do you get any webinar materials to keep? Yes. Each attendee will get a softcopy of the some 850+ pages of content in PDF format. This will allow everyone to review all the material after the webinar and to also cut ‘n’ paste the numerous demos I cover and re-run them in your own environments. Note this material is of course copyrighted and that replicating or distributing this material is strictly prohibited.

What webinar software is used? I will be using GoToWebinar.

Are the webinars recorded? No, not initially anyways. Remember, you do have a copy of all the webinar content covered in the supplied PDF.

How do I join the webinar? I will provide full instructions on how to join the webinar beforehand. You will be given a unique link that allows you to join in the fun. Do not distribute this link to anyone else as only one connection is possible per supplied link. I recommend downloading the GoToWebinar interface (I will provide the instructions) in plenty of time prior to joining in the webinar.

When should I login to the webinar? I will start the webinar session 30 minutes prior to the official start to give everybody plenty of time to logon and iron out any issues you might have.

Are there any exercises or hands on labs? No. There are parts where I get customer participation, but there are no labs or requirements to have a database environment on hand. That said, some people do like to periodically cut ‘n’ paste some of my demos from the supplied PDFs and run them in their own database environments during the class. However, the pace I set makes this difficult to do while keeping up with the presentation.

Do I get a certificate for attending? Yes. Everyone will get a certificate of attendance.

Is there a limit to the number of attendees per webinar? Yes. To keep the webinar running smoothly and to give everyone an opportunity to ask some questions, numbers will be strictly limited.

How often are these webinars scheduled? Unsure. I will try and run a webinar series in different time zone friendly every “few months”, but this will depend largely on demand and my availability.

Where can I ask additional questions? As always, please contact me at richard@richardfooteconsulting.com if you have any questions.

Is the “Oracle Indexing Internals and Best Practices” learning experience really as good as people say? Yes, it really is 🙂


For up to date details, please visit my Indexing Webinar page.

If you have any questions, please don’t hesitate to contact me at richard@richardfooteconsulting.com.


1. Ben - August 1, 2018

Hi Richard, this looks very interesting! Regarding the payment options, have you thought about having all attendees pay in advance instead of providing an invoice? This might save you a lot of time chasing up registrants for payment. PayPal (which you’re using) allows for people to purchase in advance which I’ve done for my website.
Also, I’m curious why there is a separate price for Australian visitors? I thought GST would be included in all sales regardless of customer location?
Good luck for the webinars!


Richard Foote - August 3, 2018

Hi Ben

I already have attendees pay in advance. The invoices I send are PayPal invoices that includes the link that enables credit card payment. Or alternatively, I can provide banking details for direct bank transfers. Either way, one isn’t registered until payment is received (PayPal makes this easy by having a report that shows those who have/have not paid).

Based on official advice from the Australian Tax Office, people who attend the seminar outside of Australia are considered “exported services” that do not require the collection of GST. However, those that attend within Australia, I’m providing a local service that is GST applicable. If they’re the rules, I’m legally obliged to follow them.

Thanks for your good wishes, the response has been great and I’m now really really looking forward to running them for everyone.


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